When you send a letter confirming an order, be specific, give any additional information about the order, such as items that are out of stock or on back order.
Before you write the letter, make sure that you can fulfill the order. If there is a problem with availability or schedule, write about it in the letter.
Vocabulary:
We received your ............. .........fax and Purchase Order ...................
We are pleased to supply ..........................
As we discussed ............................... is not in stock.
If I can be of further assistance, ...............................